Welcome to our new site!
We are SO excited to launch our new website. Not only does it look and feel better, but it will be so much simpler for YOU our subscribers!
Here's what you need to know:
- RESET YOUR PASSWORD...
If you have bought from us before (either boxes or subscriptions!) and gave us your email address, then you already have an account in this new system! But you need to reset your password. Go here to the password reset page, enter your email address, and check your email for instructions.
- ...OR CREATE A FRESH ACCOUNT.
If you placed an order over the phone, there's a good chance you didn't give us your email address and therefore don't have an account. No problem, just create one! Boom.
- SUBSCRIPTIONS ARE IN THERE...
If you're an active subscriber, you will see the details of your current subscription in your account. You can make changes to it there.
- ...BUT OTHER PAST ORDERS ARE NOT.
If you're a past subscriber or purchaser, you will not see past orders in your account. Sorry! But all future orders will be logged there.
- CREATE AN ACCOUNT or RESET YOUR PASSWORD.
If you had created an account in the old system, you can do the same password reset above to see if you've been migrated. If you didn't (because you were just emailing us your orders and didn't make one) just create a new one! You'll need one from now on.
- THE ORDERING PROCESS HAS CHANGED.
You no longer have to fill a cart and then email us! You can now complete PO orders right here on the site and download the invoice directly from your account page. Very exciting.
- WE MADE OPTIONS JUST FOR YOU!
There's a special shop page for you, linked from the Charter page here. It has all the customization you need for charter orders.
- YOUR ACCOUNT NEEDS TO BE UPGRADED THOUGH.
You will need us to mark your account as a Charter in our system! Fill out the contact form after you create your account, letting us know your school and the email address you're using, and we'll set you up with permissions and the password for the Charter shop.